Supervise the Quality operations in a manufacturing setting. Ensure a high level of internal and external customer service.
Investigate (and correct) customer issues and complaints relating to quality.
Supervise workers engaged in inspection and testing activities to ensure high productivity and high technical integrity.
Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products.
Provide technical and statistical expertise to teams.
Formulate, document and maintain quality control standards and on-going quality control objectives
Create, document and implement inspection criteria and procedures.
Provide, and oversee inspection activity for product throughout production cycle.
Design, develop and implement quality control training programs.
Maintain good relationship with customers and acts as primary contact point for quality related issues.
Maintain compliance in accordance with ISO standards.